Havenlist Property Portal
Connecting Landlords with Verified Brokers for Easy Commercial Property Leasing.
Client
Havenlist
My Role
UX / UI Designer
Industry
PropTech
Date
June - August 2022
Overview
Havenlist connects landlords with a verified broker network to help find tenants for vacant commercial property. Their aim was to streamline the landlord experience. The founders asked for my help to improve the platform's onboarding process and user interface.
Challenges
Despite Havenlist's simple solution, onboarding landlords had its hurdles. Ensuring complete property listings proved challenging, requiring manual intervention and disrupting the process.
The non-mobile-friendly platform posed issues, hindering landlords from managing listings on-site.
Limited direct communication with developers, due to
geographical distance, it emphasized the need for straightforward solutions in my freelance role.
The non-mobile-friendly platform posed issues, hindering landlords from managing listings on-site.
Limited direct communication with developers, due to
geographical distance, it emphasized the need for straightforward solutions in my freelance role.
New Flows and Layout
Conducting a comprehensive review of the onboarding flow and UI, I identified key areas for improvement:
Simplified Onboarding
Transformed the multi-step wizard form into concise one-page forms, ensuring a straightforward process for landlords to create and manage vacancies.
Mobile Friendliness
Addressed the founders' concerns by optimizing the platform for mobile use, enabling landlords to add or edit listings while on-site.
Overall UI Upgrade
Transformed the multi-step wizard form into concise one-page forms, ensuring a straightforward process for landlords to create and manage vacancies.
Vacancy Landlord Page
Transformed the multi-step wizard form into concise one-page forms, ensuring a straightforward process for landlords to create and manage vacancies.
Results - Havenlist 2.0
The redesigned Havenlist platform achieved significant milestones:
Developer Handover
Successfully handed over updated system flows and UI designs to developers. Aligning with the founders' current and future roadmap.
Landlord Property Management
Landlords now have the tools to manage their properties on-site or in the comfort of their homes. This is the foundational step in finding tenants for their properties.
Confidence Boost
Hard to measure, however, the redesigned platform and improved navigation instilled confidence in the founders, solidifying their commitment to their venture.
1,095 Active Vacancies
Currently, Havenlist boasts over 1095 active vacancies across South Africa, showcasing the tangible impact of the redesign on its user base.
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